Coverage
Where Mercer works
Mercer works Atlanta's south corridor: Clayton, Henry and Fayette counties, and the apartment corridors running up and down I-75 and I-85. Those three counties are our core 60-minute dispatch area. We take scheduled and contract work on the edges of that corridor.
Core response area — Clayton, Henry & Fayette
20-minute callback and 60-minute dispatch, 24/7. Same-day scheduled service in most cases. This is where our trucks live and where we will commit to a written response window.
- Jonesboro
- Riverdale
- Morrow
- Forest Park
- Ellenwood
- Lovejoy
- Stockbridge
- McDonough
- Hampton
- Locust Grove
- Fayetteville
- Peachtree City
- Tyrone
- Lake City
- Rex
Corridor edges — I-75 & I-85
Scheduled service, contract work and portfolio agreements along the interstate corridors. Emergency response by arrangement in the agreement.
- College Park
- East Point
- Union City
- Fairburn
- Newnan
- Griffin
- Conyers
- Hapeville
- Palmetto
- Sharpsburg
- Senoia
- South Atlanta
We do not currently work the north corridor. Alpharetta, Milton, Roswell, Johns Creek and Cherokee County are outside our territory today. That is a choice, not a limitation: we would rather hold a 60-minute dispatch window in three counties than miss it across twelve. Do not see your city? Call (770) 809-3884 and we will tell you honestly whether we can hold a response window at that address.
Check coverage
Ask about your address
Send the property city and door count and we will confirm coverage and response window.
Coverage questions
- Do you charge a trip fee outside your core area?
- Scheduled work along the corridor edges is priced the same as core-area work. A trip charge only applies to non-member emergency dispatch outside Clayton, Henry and Fayette counties, and it is quoted before we roll a truck, never added afterward.
- Do you have a walk-in office?
- No. Mercer Plumbing is a service-area business. We dispatch to your property from Jonesboro, Georgia and do not operate a counter or showroom.
- Do you serve north Atlanta, Alpharetta or Cherokee County?
- Not today. Mercer Plumbing works Atlanta's south corridor - Clayton, Henry and Fayette counties and the I-75 and I-85 apartment corridors. We would rather hold a 60-minute dispatch window in three counties than miss it across twelve.
- Will you take a property outside that corridor?
- For portfolio and contract work, sometimes. Call (770) 809-3884 with the location and door count and we will tell you honestly whether we can hold a response window there.